Peculiarities of Risk Management when Working with Medical Information Systems
DOI:
https://doi.org/10.31649/1997-9266-2024-173-2-78-86Keywords:
medical information system, quality of medical services, risk management, medical recordAbstract
The paper studies the use of medical information systems in medical institutions. The main emphasis is placed on the processes that ensure automation of various activities of doctors of different profiles.
The possibility of implementing a risk-oriented approach into the quality management systems in medical institutions is considered, and the requirements for a risk management system that meets the nature and scale of medical institutions of various profiles are determined.
The use of healthcare information systems is associated with various internal and external threats that can lead to risks for patients
The object of the study is medical information systems and their adaptation to workflows in healthcare institutions.
The subject of the study was the results of a survey on the use of a separate module of the medical information system by healthcare professionals, namely the patient’s electronic medical record at different levels of medical care.
In the course of this study, an anonymous questionnaire was used to analyze the degree of adaptation of the medical information system to the work of a doctor, determine the level of adaptation of the medical information system to the needs of healthcare professionals and analyze possible risks in the processes of providing medical services, namely, at the stage of working with an electronic medical record. The gap analysis allows to review the work processes of a medical institution, assess the impact of potential risks on the performance of doctors, and change processes to reduce or eliminate identified risks in the process of working with medical information systems.
An urgent problem is the development of corrective and preventive measures to reduce and minimize risks, and the implementation of a risk management system in medical institutions as part of a quality management system will help improve the quality of medical services and increase patient satisfaction.
Approaches to identifying risks arising in the process of working with medical information systems in accordance with the requirements of international standards are substantiated.
References
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